Registration Information

How to register:

1. Everyone must complete the on-line registration form.
   (We do not take registrations by phone.)
• We do this to ensure the accuracy of your information.
  (You know your information better then we do.)
• Because each on-line registration creates an individual user account, each individual within a group must complete a separate registration form.
2. Even if you do not want to submit your payment information on-line, still complete the on-line form.
• There is an option to submit Credit Card information for payment by fax OR phone once the on-line form is completed and you have your invoice number.
3. SANS ONLY ACCEPTS US & CANADIAN FEDERAL GOVERNMENT PURCHASE ORDERS. If you normally use a PO, and are not part of the federal government, please see our additional PO information on the Tuition Information page.
4. You must print YOUR OWN INVOICE at the end of the on-line registration process, if you need one. To print the invoice, click the button "DISPLAY INVOICE PAGE FOR PRINTING" on the third page of the registration form.

An immediate e-mail confirmation is sent to you when the registration is submitted properly. If you have not received e-mail confirmation within two business days of registering, please e-mail us at mentor@sans.org.

Track / Course Fees:

Detailed information on all course fees, what is included, and the SANS payment process are available on the Tuition Information page.

Tuition Information >>

Group Discounts:

SANS Local Mentor Program is pleased to offer two (2) or more Students who work at the same organization, a Group Discount tuition fee. To obtain the Group Discount fee and Registration Code offered for this course, contact mentor@sans.org PRIOR to registering and provide the names and e-mail addresses of all the students registering within your organization.

All registrations using discount codes will be verified 48 hours after code is issued. Those using a code that does not meet the required group level will be subject to the fee difference between their discount registration and the discount level they meet.

To register with a discount you must:

• Obtain a discount code BEFORE you register. Codes cannot be applied to your account after registration is completed.
• Use the discount code on the registration form.
• All group discount registrations MUST arrive in ON THE SAME DAY or the discount will NOT apply. Discounts are NOT retroactive.

***Only one discount may be used per customer per registration/order. Discounts may not overlap. If you are eligible for more than one discount, we will apply the discount of the largest percentage.

If you must substitute / cancel:

MENTOR TRAINING
If you wish to cancel and have not yet started the course, you may substitute another person in your place by e-mailing tuition@sans.org. The deadlines for completing the course remain the same.

If you have no one to replace you, you may request a refund. Your request must be in writing and sent to:

Or you may fax your request to 301-951-0140. If you have already started the course, your request must be reviewed. If you have already downloaded the course material, no refund or substitution can be made.