Takahiro Sajima has had a long career in tech support and customer
success roles that fostered a deep sympathy for customers in need.
Along the way, he also held a position to write device drivers for
Unix-like operating systems and authored a book and magazine articles on
the subject. Jump into cyber security was with e-mail anti-spam and
anti-virus. He also worked with FireEye malware detection platform as a
malware analyst and is currently a security monitoring specialist at ESET.